Privacy Policy

Welcome to Ninth Ave Realty (a division of Manor LLC) (“Ninth Ave Realty,” “we,” “us,” or “our”). We are committed to protecting your privacy and maintaining the confidentiality and security of your personal information. This Privacy Policy describes how we collect, use, disclose, retain, and protect your information when you access our website, submit inquiries, apply for leasing opportunities, or engage with us in any manner related to our leasing and property management services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

1. Information We Collect

We collect personal and non-personal information to provide effective leasing services, maintain compliance with applicable laws, and improve your user experience.

a. Information You Provide to Us

We collect the information you voluntarily provide when:

You submit a rental application
You inquire about property listings
You request information about leasing opportunities
You submit optional video introductions
You communicate with us via email, phone, SMS, or in-person
You sign up for newsletters or alerts
You provide feedback or participate in surveys

The types of information we may collect include:

Identifying Information: Your name, address, email, and phone number
Government Identification: Driver’s license or other government-issued ID numbers
Financial and Employment Information: Employer, income, pay stubs, tax documents, bank statements
Rental History and References
Optional Video Recordings
Communication Content: Emails, messages, or call notes
Any other information you provide that is relevant to your leasing application or inquiries

b. Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information, including:

IP address and general geographic location
Browser type and version
Device type and operating system
Referring URL and exit pages
Date and time of website visits
Clickstream data and interactions with website elements
Session duration and activity patterns

We may use cookies, pixels, web beacons, and similar tracking technologies to collect and store this information, allowing us to enhance website performance, improve functionality, and tailor user experiences.

c. Information Received from Third Parties

We may receive information about you from third-party sources, including:

Background check and credit reporting agencies
Public records databases
Marketing and lead generation partners
Property owners and landlords
Payment processors
Social media platforms, if you interact with our pages or content

We may combine this information with data collected directly from you to maintain accurate records and better tailor our services.

2. How We Use Your Information

We use your information for various purposes necessary for delivering our services, maintaining our operations, and complying with our legal obligations, including:

Processing Rental Applications: Verifying your identity, assessing eligibility, conducting background and credit checks, and communicating about your application status.
Facilitating Leasing Transactions: Executing lease agreements, processing payments, and managing lease compliance.
Property Tours and Showings: Scheduling and coordinating property visits, ensuring secure and organized showings.
Communication: Responding to your inquiries, sending notifications about application status, lease opportunities, and updates related to properties.
Customer Service: Providing assistance with issues related to your leasing process, addressing complaints, and handling requests efficiently.
Marketing and Outreach: Sending promotional materials, newsletters, updates on property listings, and marketing communications with your consent or where permitted by law.
Website and Service Improvements: Monitoring and analyzing website usage to improve functionality, enhance security, and develop new services.
Legal Compliance and Protection: Enforcing lease agreements, complying with regulatory requirements, defending legal claims, and protecting our rights and the safety of clients and users.
Internal Business Operations: Performing audits, managing records, and maintaining operational efficiency within our organization.

We may also use aggregated and anonymized information for research, analytics, and improving our business practices without identifying any individual user.

3. Sharing and Disclosure of Your Information

We may share your personal information in the following circumstances:

a. With Property Owners and Managers

We share necessary information with property owners and managers to process your rental application, verify your credentials, and facilitate lease transactions.

b. With Service Providers

We may engage third-party vendors and service providers to assist us in business operations, including:

Application processing and screening services
Background and credit check providers
IT and security support
Payment processors
Marketing and communication platforms
Document management services

These service providers are authorized to use your information only as necessary to perform services on our behalf and are contractually obligated to protect your data.

c. Legal and Regulatory Requirements

We may disclose your information if required to comply with applicable laws, court orders, or legal processes, or to respond to lawful requests by public authorities, including law enforcement or government agencies.

d. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of our business or assets, your personal information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

e. With Your Consent

We may share your personal information with third parties when you provide your explicit consent or request us to do so.

We do not sell your personal information to third parties for monetary gain.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize and remember user preferences
Analyze website traffic and performance
Enable certain website functionalities
Personalize your experience
Support security measures

You can control or disable cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

5. Data Security

We implement a combination of physical, technical, and administrative safeguards designed to protect your personal information, including:

Secure servers and encrypted communications where applicable
Access controls and authentication procedures
Regular monitoring of our systems for vulnerabilities
Employee training on privacy and data security

While we take reasonable measures to protect your data, no system can guarantee complete security. You provide information to us at your own risk.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable legal or operational requirements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request confirmation of whether we hold your personal information and obtain a copy.
Correction: Request corrections to inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to legal limitations.
Restriction: Request the restriction of processing under certain conditions.
Objection: Object to certain types of processing, including direct marketing.
Data Portability: Request the transfer of your information to another organization.
Withdraw Consent: Withdraw previously given consent at any time, where applicable.

To exercise these rights, please contact us using the details provided in the “Contact Us” section below. We may request verification of your identity before processing your request.

8. Marketing Communications

If you have opted in or where permitted by law, we may send you emails, newsletters, and communications about available listings, market updates, or promotional opportunities. You can opt out at any time by following the unsubscribe instructions in the communication or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications necessary for your leasing application, lease management, or account updates.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Ninth Ave Realty is based in the United States, and the data we collect is processed and stored within the United States. By using our services, you consent to the transfer, processing, and storage of your information in the United States, which may have data protection laws different from those in your country.

11. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of such websites, and we encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, applicable laws, or operational requirements. We will post the updated Privacy Policy on our website with the revised effective date at the top of this document. Your continued use of our services following the posting of changes indicates your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy regularly to stay informed about our practices and your rights.

13. Contact Us

If you have any questions, concerns, requests, or wish to exercise your data protection rights, please contact us using the details below:

Ninth Ave Realty (a division of Manor LLC)
C/O Manor, PO Box 575, Howell NJ 07731

Terms & Conditions

These Terms and Conditions (“Agreement”) constitute a binding agreement between you (“User,” “Applicant,” or “Prospect”) and Ninth Ave Realty, a division of Manor LLC (“Company,” “we,” “us,” or “our”), governing your use of any and all services, websites, platforms, applications, listings, communications, or interfaces (collectively referred to as the “Services”) offered, facilitated, provided, or hosted by Ninth Ave Realty, whether directly or indirectly. By accessing, browsing, submitting information to, or interacting in any way with our Services, you expressly accept and agree to be bound by the terms of this Agreement in full, as well as all applicable laws, regulations, and third-party requirements that may apply. If you do not agree with any part of this Agreement, or if you are not authorized to enter into binding contracts on your own behalf or on behalf of the entity you represent, you must immediately cease use of all Services provided by us. Use of our Services is strictly limited to individuals over the age of eighteen (18) who possess the legal right and capacity to enter into binding agreements and who are not otherwise prohibited from doing so by law or any applicable jurisdiction.

Our Services are intended solely for informational, residential leasing, and applicant communication purposes, and do not constitute legal, financial, credit, or housing advice. While we strive to maintain accurate and timely listings and content, we make no guarantees as to the completeness, accuracy, current availability, or suitability of any listed property or leasing opportunity, and we disclaim any responsibility for errors, typographical mistakes, misrepresentations, or omissions originating from property owners, managers, third-party vendors, or other independent sources. Leasing availability is fluid and subject to change without notice. The existence of a listing on our platform, communication from our team, or submission of an application does not constitute an offer, agreement, promise, or guarantee of a lease, approval, discount, or acceptance. The final decision to approve, deny, or consider any applicant is made solely at the discretion of the property owner or authorized manager and may be based on a number of proprietary, third-party, or legal screening mechanisms beyond our control.

Users understand and agree that by submitting rental inquiries, applications, supporting documentation, employment information, credit data, references, identification, income verification, optional video recordings, or any other content, they are providing information voluntarily and with the understanding that such data may be shared with internal staff, affiliated property owners, managers, or contracted screening services. Users represent and warrant that all submitted information is truthful, complete, and free of intentional or material misstatements or omissions. The submission of false, incomplete, or misleading information may result in the immediate rejection of an application or, if discovered post-lease, may lead to lease termination, legal action, or referral to credit bureaus or authorities. Users further agree not to use our Services for any unlawful, fraudulent, harassing, abusive, defamatory, or disruptive purpose, including but not limited to attempting to misrepresent one’s identity, impersonating another person, submitting multiple applications under different identities, uploading harmful content or malware, or using automated means to access, extract, or interfere with our Services.

All content, text, graphics, design, structure, code, software, interfaces, trademarks, and business process models presented on our website or platforms are the sole intellectual property of Ninth Ave Realty or its licensed affiliates and are protected by applicable intellectual property and commercial laws. Users may not reproduce, copy, reverse engineer, redistribute, or use our intellectual property for commercial purposes without our express written permission. We reserve all legal rights to pursue remedies for intellectual property infringement, unauthorized use, or brand misuse.

Users acknowledge that our Services may allow or request the submission of an optional self-recorded video, which may be used by our internal team or affiliated landlords to evaluate an applicant’s communication skills, professionalism, and enthusiasm for a leasing opportunity. Submission of such a video is entirely optional unless otherwise stated and does not confer or imply any priority, preference, or right to lease approval. By submitting a video, the User grants us a non-exclusive, royalty-free license to use and retain that video solely in connection with the evaluation of the leasing application. We reserve the right to reject or discard videos that are deemed inappropriate, irrelevant, offensive, or unrelated to the application process.

We do not warrant that the Services will be uninterrupted, timely, secure, error-free, or free of defects, viruses, or other harmful components. All Services are provided on an “as-is” and “as-available” basis without any warranty, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, or non-infringement. Users accept full responsibility for their use of the Services and understand that any communications or representations made by our team regarding unit availability, application status, special offers, or leasing outcomes are subject to verification, modification, and potential error.

To the maximum extent permitted by applicable law, Ninth Ave Realty, Manor LLC, and their respective owners, members, officers, agents, affiliates, employees, and successors shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services, including but not limited to lost profits, lost data, application denials, security breaches, system errors, delays in communication, user submissions, or reliance on any content or listing. Your sole remedy in the event of any dissatisfaction with our Services shall be to discontinue use of the Services. In jurisdictions where limitation of liability is restricted, our liability shall be limited to the fullest extent permitted by law and shall in no case exceed the amount paid by you for the Service giving rise to the claim, if any.

By using our Services, you agree to indemnify, defend, and hold harmless Ninth Ave Realty, Manor LLC, and all related personnel and affiliates from and against any claims, liabilities, damages, losses, legal fees, penalties, and expenses arising from your use of the Services, your violation of this Agreement, your breach of any representation or warranty made herein, or your violation of any applicable law or regulation. We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense strategy.

All personal information submitted to us is governed by our Privacy Policy, which is incorporated herein by reference. By using the Services, you acknowledge and agree that you have read, understood, and agreed to the terms of our Privacy Policy and consent to the collection, storage, and sharing of your data as described therein. We make every effort to secure your information but cannot guarantee the security of any electronic transmission or storage method and shall not be liable for any breach beyond our reasonable control.

You agree that these Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes arising from or relating to this Agreement or the use of our Services shall be subject to the exclusive jurisdiction of the state or federal courts located in New Jersey. If any provision of this Agreement is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other provision. This Agreement constitutes the entire agreement between you and Ninth Ave Realty regarding the Services and supersedes any prior or contemporaneous communications, representations, or understandings, whether written or oral.

If you have any questions or concerns regarding these Terms and Conditions, or if you require further clarification on any point herein, you may contact Ninth Ave Realty at the official business email or mailing address listed on our website. Continued use of our Services constitutes your acknowledgment that you have read, understood, and agree to be legally bound by this Agreement in its entirety.